The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world.
ITIL is a best-practice framework that has been collated from the public and private sectors internationally. It describes how IT resources should be organised to deliver best value by documenting the processes, functions and roles of IT service management (ITSM).
Nexus provides official ITIL service management training and consulting services to help organisations adopt the skills needed to make use of this established service management framework.
We work closely with our partner QA Training to offer service management professionals, who are the very voice of experience: each has a minimum of 10 years’ hands-on service management and training experience. Several of QA’s lecturers and consultants also hold senior positions in various service management-related organisations and are ideally placed to provide clients with up-to-date knowledge and advice on service management implementation, growth and improvement.
With ITIL comes a new qualification scheme based on accruing credits for each course you take.
The ITIL Service Management Practices Qualifications Scheme (PDF 1.01MB) brochure explains the credit system and the appropriate courses needed to gain all related qualifications. Please take the time to read this before deciding on the appropriate qualification path.
ITTL Training Courses
- ITIL Overview
- ITIL Foundation
- ISEB Specialist Certificates (Information Systems Examination Board)
- ITIL Intermediate
- ITIL Advanced
There are a number of ITIL training course options available to take you through the certification process. You can 'Find a Course' or view our 'Course Schedule' to view ITIL certification training from Nexus.
ITIL Certification Exams
With most ITTL training courses you will have the opportunity to take your exam at the end of the course or retake the exam in the future.
Contact one of our training advisors on 01392 205095 if you would like to discuss a specific course, group booking or if you require onsite training at your premises.